Opendoor Shuts India Operations, Lays Off 250 Employees Amid AI Shift

US-based real estate technology company Opendoor has announced the closure of its India operations, resulting in the layoff of approximately 250 employees as part of a broader AI-led restructuring strategy. The move marks a significant shift in the company’s operating model as it increasingly relies on automation, unified systems, and AI-enabled workflows.

Founded in 2014, Opendoor expanded its presence in India to support operational processes across fragmented systems. However, the company says advancements in technology and artificial intelligence have streamlined many of these functions, reducing the need for a large offshore workforce. CEO Kaz Nejatian stated that operational work is being relocated closer to the company’s customer base in the United States, where newly formed AI-native teams are expected to support future growth.

The closure affects all India-based employees, although the company has indicated that affected workers will receive severance benefits, transition assistance, and outplacement support. A small number of employees may remain temporarily to assist with the migration of key workstreams.

The decision comes amid growing discussions around the impact of AI on employment, particularly in operational, support, and back-office functions. Across the technology industry, companies are increasingly investing in automation and artificial intelligence to improve efficiency, reduce costs, and reshape workforce structures.

Opendoor’s move underscores how AI is influencing global talent strategies and organizational design. As businesses continue to integrate advanced technologies into their operations, workforce transformation is becoming a key component of long-term business planning, with companies balancing efficiency gains against the need to reskill and redeploy talent.