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Axis Bank has reported a reduction of around 3,000 employees in FY26, as the impact of its long-term investments in technology and digital transformation begins to reflect in workforce efficiency.

The bank’s total employee count stood at approximately 1.01 lakh at the end of FY26, compared to around 1.04 lakh a year earlier. The decline was not attributed to a specific function but spread across roles, indicating a broad-based improvement in productivity across the organisation.

Despite the reduction in workforce, Axis Bank continued to expand its physical footprint, adding nearly 400 new branches during the year. This highlights a parallel strategy of strengthening both digital capabilities and on-ground presence to drive growth.

CEO Amitabh Chaudhry stated that the change in headcount is a result of improved efficiency rather than cost-cutting measures. With advancements in systems and processes, employees are now able to manage higher workloads more effectively, reducing the need for incremental hiring in certain areas.

The bank also maintained that hiring has not stopped, with recruitment continuing across key functions to support business priorities. The shift reflects a recalibration of workforce needs as automation, analytics, and digital tools increasingly take over repetitive and manual processes.

Axis Bank’s approach mirrors a broader trend in the banking sector, where institutions are leveraging technology to enhance productivity while redefining workforce structures. As digital transformation accelerates, the focus is shifting towards building a more agile and efficient workforce aligned with evolving business needs.

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