Indian Railways Sets Up Chirag Centre for AI-Driven HR Management

Indian Railways has set up the Chirag Centre as part of its efforts to strengthen human resource management through artificial intelligence and advanced analytics. The initiative marks a step towards integrating technology more deeply into workforce planning and people-related decision-making across the organisation.

The Chirag Centre is designed to support a more data-driven approach to HR management. By using AI and analytics, the initiative can help Indian Railways better understand workforce requirements, improve planning and strengthen the efficiency of HR processes across its extensive network.

With Indian Railways managing one of the country’s largest workforces, technology-led HR systems can play an important role in areas such as workforce deployment, talent management, employee development and organisational planning. The Chirag Centre is intended to bring greater analytical capability into these functions and support more informed decision-making.

The move also reflects the broader transformation taking place in HR, where organisations are increasingly using artificial intelligence to analyse workforce data, identify talent requirements and improve employee-related processes. For a large public-sector organisation such as Indian Railways, the adoption of AI-driven HR management could enable greater consistency and efficiency at scale.

The establishment of the Chirag Centre highlights Indian Railways’ focus on modernising its people-management systems and using emerging technology to build a more agile, data-driven and future-ready workforce.