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CARS24 India CEO Himanshu Ratnoo is officially stepping down from his leadership role after a transformative five-year tenure with the auto-tech unicorn. The company announced the high-profile departure through an internal memo, marking a significant shift in the used car market leadership landscape. Following this exit, CARS24 co-founder and Group CEO Vikram Chopra will directly manage the India operations and the pre-owned vehicle leadership team for the foreseeable future to ensure a seamless transition and continued business momentum.

Since joining the e-commerce platform in 2020 and his subsequent promotion to CEO of Used Cars India in late 2024, Ratnoo was a driving force behind the company’s C2B (Consumer-to-Business) and retail expansion. His strategic vision helped scale franchise models, optimize lead monetization, and modernize luxury car transactions within the competitive Indian automotive sector. An alumnus of BITS Pilani and IIM Calcutta, Ratnoo brought extensive experience from previous leadership stints at BlackBuck and Foodpanda to help solidify CARS24’s position as a dominant player in the digital automotive retail space.

The consolidation of power under Vikram Chopra signals a strategic focus on operational efficiency as CARS24 continues to innovate its 30-day repair assurance and customer-centric service offerings. While Ratnoo has not yet disclosed his next venture, his departure marks the end of a chapter defined by aggressive growth and the professionalization of the unorganized used car sector in India.

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